Learn more about our
HOME DELIVERY SERVICE
MONDAY TO FRIDAY HOME DELIVERY SERVICE - HOW IT WORKS
Spend £100 to qualify for free delivery (pack sizes may differ but all prices per kilo are the same as those in store)
Orders under the free delivery threshold will be charged at £4.95
PLACING AN ORDER
You can place your order by visiting our online shop
Delivery will be made within 3 - 5 business days of placing your order. You will receive email and text updates from our delivery partner DPD, who will specify a one hour time slot. You can rearrange, designate a safe place or leave with a neighbour using there app. We cannot be held responsible for any issues with your order if you choose to leave in a safe place, have a delivery different to that allocated, or leave with a neighbour.
Currently our delivery schedule is:
Order Monday for Wednesday delivery
Order Tuesday for Thursday delivery
Order Wednesday for Friday delivery
Order Thursday, Friday, Saturday or Sunday for Tuesday delivery
We do not delivery Saturday, Sunday or Monday
Orders can be placed via telephone on 01709 789 135 between 7:30am and 2:30pm Monday to Friday (please do not leave orders on our answerphone outside of these hours)
Orders and delivery instructions will be taken by a member of staff who will process your requirements and take your card payment over the phone at the time of ordering
If you would like a receipt this will be sent via email, please ask for this when placing your order
Drivers will not take any form of payment - payment must be completed on ordering without exception
HEALTH & SAFETY
As a large national company we have strict procedures in place, which you can read more about on our main company website. Please know that all of our staff and drivers adhere to our strict hygiene policy.
As one of the UK's largest independent trade catering butchers, we will deliver orders in the local area to our production sites in Rotherham and Guildford in one of our fleet of temperature controlled refrigerated vehicles. Deliveries to addresses further afield will be made by national courier in specialist packaging including ice packs, designed to ensure the integrity and safety of the products on receipt.
In order to respect both customers' and drivers' personal safety and minimise contact, drivers will not enter your property. Please be prepared to collect your order from them on your doorstep in order to minimise contact, maintain best practice and adhere to current government health advice.